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Information Technology

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Information Technology Staff

Administrative IT - Datatel, Mustang Cruiser, Web

Jean Larsen

 

Jean Larsen
Administrative Systems Manager

382-1678 Room 1313
Administers the Colleague Administrative System including upgrades and custom programming.  Performs administration for Mustang Cruiser and Mustang WebAdvisor.

 

 

 

 


Russ Bates

 

Russ Bates
Programmer Analyst

382-1688 Room 1313
Develops and maintains custom programs and solutions for the Colleague Administrative System. Assists with support and administration for Mustang Cruiser and Mustang WebAdvisor.

 

 

 



Technical IT - Computers, Servers, Customer Service, Network

Derek Robinson

 

Derek Robinson
Director Information Technology

382-1896 Room 1315
Oversees the network, systems, computer and server security & administration. Leads development of new technologies. Manages software installs and packaging.

 

 

 

 


Kit Kofoed

 

Kit Kofoed
PC Support Technician

382-1802 Room 1315
Loads software, troubleshoots hardware & software problems for college-owned computers, printers and other peripherals. 

 

 

 

 


Diana Metz Diana Metz
PC & Lab Support Technician

382-1786 Room 1315
Maintains classroom, kiosk, library and lab computers & printers. Coordinates the utilization schedule of the 2nd floor and Engineering labs. Handles other IT related tasks such as loading software as needed.

 

 

 

 

 


Carol Johnson

 

Carol Johnson
IT Customer Services Assistant

382-1676 Room 1313
Help Desk, initial contact for IT related problems and questions, will help to troubleshoot and if necessary create a work order for the appropriate technician. Serves as the check point for the status of a work order.

 

 

 

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If you are having problems please feel free to contact us at: helpdesk@wwcc.wy.edu or call us at:
(307)-382-1676 or toll free at 1-800-226-1181

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