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Counseling Services

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COUNSELING SERVICES FAQ

 

What services does WWCC Counseling Services provide?
WWCC Counseling Services provides counseling and education to students and consultation and training to staff and faculty to facilitate the retention, adjustment, and development of WWCC students. For more information about specific services, please visit our Services page.

What are Counseling Services operating hours?
Counseling Services are available from 8:00 AM – 5:00 PM, Monday – Friday. During the summer months these hours often change from 7:30 AM – 5:00 PM, Monday – Thursday.

Who is eligible to receive counseling?
Individual, group, and couple’s counseling services at provided free of charge to current enrolled WWCC students.

Who provides counseling center services?
Counseling is provided by our two licensed professional counselors

Is there a charge for counseling?
Currently enrolled students may utilize our services at no cost.

Are counseling sessions confidential?
All aspects of your participation in counseling are confidential by state law. No information may be released to anyone without your written permission; however, your counselor is required to report disclosed information to the appropriate authorities when:
bulletSerious and foreseeable harm to you or others is evident
bulletRelease of confidential information is required by court order or requested by you
bulletChild abuse or neglect is evident or suspected
bulletAbuse, neglect or exploitation of adults who are vulnerable due to physical or mental impairment or advanced age is evident or suspected

For more information about confidentiality and privacy, please read our confidentiality and privacy statements.

What if I have an emergency?
In an emergency situation and during operating hours, call Counseling Services (307) 382-1652 and ask to speak to a counselor immediately. Suicidal intent, acute risk of violent behavior, and severe loss of emotional control are examples of emergencies.
If an emergency occurs after 5 p.m. or on weekends, please contact the Campus Security at (307) 382-1690. If you are not on campus during the time of an emergency, please dial 911. You may also use Southwest Counseling’s 24-hour Crisis Hotline by calling (307) 352-6680.

Are there limits to Counseling Center services?
A student who has counseling needs that are beyond our Counseling Services Scope of Practice is eligible for support and referral services.

I’m interested in individual counseling. How do I make an appointment?
If you are interested in utilizing Counseling Services, please call (307) 382-1652 or visit our office in Room 2011 (2nd Floor). For more information about your first appointment, please see our Services page.

How long are counseling appointments?
Individual counseling appointments are usually 45-50 minutes in length.

What if I need to cancel an appointment?
If you need to cancel your appointment, please call Counseling Services at 382-1652 or visit our office in Room 2001 (2nd Floor). Whenever possible, please provide 48-hour notice of cancellation.

What if I miss an appointment?
Counseling Services often has a high demand for appointment time and a limited number of staff. However, if you miss an appointment, we will do our best to reschedule you as long as missed appointments do not become an ongoing pattern.

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If you have any questions please feel free to contact us at: studdev@wwcc.wy.edu.

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